1. INTRODUCTION

Welcome to the website of WECARE PRODUCTS, accessible via https://www.wecareproducts.eco (hereinafter, the “Website”). 

By accessing, browsing, and using this Website, you expressly and unreservedly accept these Terms and Conditions. If you do not agree to them, you must refrain from using the Website and the services offered. 

  1. IDENTIFICATION OF THE DATA CONTROLLER

WECARE PRODUCTS is a brand operated by IBALMA, S.A. DE C.V., a corporation incorporated under Mexican law, with its registered office at Av. Magnolias 303, Bodega 3, Colonia Nuevo México, ZIP Code 45138, Zapopan, Jalisco, Mexico. 

  1. DEFINITION OF SERVICES

WECARE PRODUCTS offers solutions for the sale and distribution of compostable disposable materials, made from natural materials, primarily for the food, retail, and service industries. 

The product catalog is available on the Website, which includes an e-commerce system for online purchases, as well as a nationwide network of distribution centers that enables deliveries throughout Mexico. 

These services are aimed at businesses, restaurants, and retail stores that require high-quality, high-performance disposable products. 

  1. USE OF THE WEBSITE AND SERVICES

The user agrees to use the Website lawfully, responsibly, and in accordance with these Terms and Conditions, and to refrain from taking any action that: 

  • Damage, overload, or interfere with the operation of the Website 
  • Infringe upon the rights of WECARE PRODUCTS or third parties 
  • Enter viruses, malware, or any other malicious code 

WECARE PRODUCTS reserves the right to suspend or terminate access to the Website and/or its services whenever it detects misuse or a breach of these Terms. 

  1. INTELLECTUAL PROPERTY

All content on the Website, including but not limited to text, images, photographs, logos, trademarks, designs, graphics, and audiovisual material, is the property of WECARE PRODUCTS or is licensed to it. 

Reproduction, distribution, modification, or use of this material is strictly prohibited without the prior written authorization of WECARE PRODUCTS. 

  1. CONFIDENTIALITY

WECARE PRODUCTS is committed to protecting the information provided by users and customers and to not sharing it with third parties without their consent, except as permitted or required by applicable law. 

  1. PERSONAL INFORMATION

WECARE PRODUCTS may collect and process personal data in accordance with the provisions of its Privacy Notice, available on the Website. 

The user may, at any time, object to the use of their personal data for marketing or sales prospecting purposes, in accordance with the terms set forth in this Notice. 

  1. PAYMENTS AND BILLING

If you make purchases or sign up for services through the Website: 

  • Payments must be made in accordance with the terms and conditions established at the time of purchase. 
  • An invoice will be issued in accordance with current tax regulations in Mexico, provided that the customer correctly provides their tax information. 

WECARE PRODUCTS will not be liable for errors resulting from incorrect or incomplete information provided by the customer. 

  1. LIMITATION OF LIABILITY

WECARE PRODUCTS will not be liable for: 

  • Errors, omissions, or outdated information published on the Website 
  • Damages resulting from the use or inability to use the Website 
  • Third-Party Content, Services, or Practices Linked from the Website 

Use of the Website is at the user's sole responsibility. 

  1. CHANGES TO SERVICES

WECARE PRODUCTS reserves the right to modify, suspend, or discontinue, in whole or in part, the products, services, or features of the Website without prior notice and without incurring any liability. 

  1. DISPUTE RESOLUTION

In the event of any dispute regarding the interpretation or enforcement of these Terms and Conditions, the parties shall endeavor to resolve it amicably. 

If no agreement is reached, the parties expressly submit to the jurisdiction of the competent courts of Guadalajara, Jalisco, waiving any other jurisdiction to which they might be entitled. 

  1. APPLICABLE LAW

These Terms and Conditions are governed by and interpreted in accordance with the laws in force in the United Mexican States. 

  1. CONTACT

For any questions, clarifications, or comments regarding these Terms and Conditions, users may contact us through the Website https://www.wecareproducts.eco or at the WECARE PRODUCTS address located at Av. Magnolias 303, Bodega 3, Colonia Nuevo México, ZIP Code 45138, Zapopan, Jalisco, Mexico.